Development of quantitative quality cost matrix for Malaysian construction quality management system
One of the key areas being emphasized in ISO 9001 Quality Management System (QMS) is performance measurement towards achieving continual improvement. Currently most of the quality performance indicators devised by ISO 9001 certified contractors are the physical parameters such as list of defects, nu...
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| Format: | Thesis |
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2010-06.
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| Online Access: | Get fulltext |