Blue ocean strategy: Application in Universiti Sains Malaysia library

The Blue Ocean strategy was developed by W.C. Kim and R. Mauborgne. It is relatively new and was only introduced in 2004, where its recommends looking at the market boundaries differently and formulating products or services to customers from different segments. Organizations such as libraries shoul...

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Bibliographic Details
Main Authors: Basri, Jamilah Hassan (Author), Ghadzali, Mohd Pisol (Author), Ismail, Mohd Ikhwan (Author)
Format: Article
Language:English
Published: Persatuan Pustakawan Malaysia, 2011.
Subjects:
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