Patient satisfaction on waiting time and duration of consultation at Orthopedic Clinic, Universiti Kebangsaan Malaysia Medical Centre
Patients are increasingly dissatisfied with the "waiting time" and "duration of consultation" at outpatient clinics. A cross sectional study was carried out to measure waiting time and duration of consultation and to examine patients' level of satisfaction towards waiting ti...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit UKM,
2009.
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| Online Access: | Get fulltext |