Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]
The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Universiti Teknologi MARA Selangor,
2018-12-31.
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Subjects: | |
Online Access: | Get fulltext View Fulltext in UiTM IR |