Consumer sentiments pre, during and post public announcement: implications for corporate handling of social media

The marketing landscape has gone through significant changes with the growing popularity of social media platforms. The role of the consumer in the marketing process has changed and social media has presented us with a new consumer, who is now actively sharing and expressing opinions to a large numb...

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Bibliographic Details
Main Author: Megdyatova, Adel (Author)
Other Authors: Yap, Crystal (Contributor), Gaur, Sonjaya (Contributor)
Format: Others
Published: Auckland University of Technology, 2015-11-30T04:10:02Z.
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