Effects of customers' café experience on their perceptions of value for money, satisfaction, and loyalty intentions: A case of the Auckland café industry
The main purposes of this study are to explore the important café attributes that contribute to customer's café experience and to test the relationship between their café experience and the perceptions of value for money, satisfaction, and loyalty intentions. This study extended the consumpt...
Main Author: | Zhang, Miao (Author) |
---|---|
Other Authors: | Kim, Peter BeomCheol (Contributor), Goodsir, Warren (Contributor) |
Format: | Others |
Published: |
Auckland University of Technology,
2018-02-13T21:27:28Z.
|
Subjects: | |
Online Access: | Get fulltext |
Similar Items
-
Maximizing and customer loyalty: Are maximizers less loyal?
by: Linda Lai
Published: (2011-06-01) -
An Exploration of Chinese Customer Satisfaction Factors in 4-star Hotels in Auckland
by: Wang, Wanlin
Published: (2019) -
A Study of Customer Satisfaction and Dissatisfaction in 3-star Hotels in Auckland, New Zealand
by: Li, Jiaxin
Published: (2020) -
THE EFFECT OF BRAND IMAGE AND PRODUCT ATTRIBUTES ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY
by: Erik Wahyu Indarto, et al.
Published: (2018-09-01) -
Factors influencing the airport customer experience: a case study of Auckland International Airport's customers
by: Losekoot, Erwin
Published: (2015)