Relationship Building in IoT Platform Models

Purpose: This paper investigates the implications for a manufacturer’s relationship building towards B2B customers and suppliers as a consequence of Internet-of-Things (IoT) platform models. Design/methodology/approach: Explorative single case study with embedded sub-cases. Qualitative research...

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Bibliographic Details
Main Authors: Svend Hollensen, Pernille Eskerod, Anna Marie Dyhr Ulrich
Format: Article
Language:English
Published: Aalborg University Press 2020-07-01
Series:Journal of Business Models
Online Access:https://somaesthetics.aau.dk/index.php/JOBM/article/view/5517