Performance measurement of supply chains and distribution industry using balanced scorecard and fuzzy analysis network process

This study aims to identify effective indicators in the performance measurement of a firm using Balanced Scorecard (BSC) as well as weighting and ranking indicators by employing Fuzzy Analysis Network Process (FANP) and investigation on network mapping and the relationships between balanced...

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Bibliographic Details
Main Author: Barata, Fausta Ari
Format: Article
Language:English
Published: Growing Science 2021-01-01
Series:Decision Science Letters
Online Access:http://www.growingscience.com/dsl/Vol10/dsl_2021_4.pdf