Customers’ Opinion Mining from Extensive Amount of Textual Reviews in Relation to Induced Knowledge Growth
Customers of various services are often invited to type a summarizing review via an Internet portal. Such reviews, written in natural languages, are typically unstructured, giving also a numeric evaluation within the scale “good” and “bad.” The more reviews, the better feedback can be acquired for i...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Mendel University Press
2015-01-01
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| Series: | Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis |
| Subjects: | |
| Online Access: | https://acta.mendelu.cz/63/6/2229/ |