Factors influencing employee motivation in hotels.

Employees are a fundamental component of service delivery in hotels. Therefore, motivating employees can positively affect the performance of employees which can in turn positively impact on service quality. The purpose of this study was to identify factors influencing employee motivation in hotels...

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Bibliographic Details
Main Author: Oswald Mhlanga
Format: Article
Language:English
Published: AfricaJournals 2018-05-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_27_vol_7_3__2018.pdf