Impact of a visual indicator on the noise level in an emergency medical dispatch centre - a pilot study

Abstract Background Noise levels are monitored in call centres. A maximum of 52 to 55 dB(A) is recommended in order to prevent adverse events. We aimed at assessing the noise level and the impact of a visual noise indicator on the ambient noise level in a French Regional Emergency Medical Dispatch C...

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Bibliographic Details
Main Authors: Justin Outrey, Jean-Baptiste Pretalli, Sophie Pujol, Alice Brembilla, Thibaut Desmettre, Christophe Lambert, Jean-Marc Labourey, Frédéric Mauny, Abdo Khoury
Format: Article
Language:English
Published: BMC 2021-02-01
Series:BMC Emergency Medicine
Subjects:
Online Access:https://doi.org/10.1186/s12873-021-00415-5