Collaborative Real-time Digital Reference Services in Academic Libraries
The real-time digital reference service is valued by most academic librarians in United States. To make the collaborative real-time digital reference service viable in academic library service, the libraries need to understand the information seeking behavior of potential users and to train the staf...
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| Format: | Article |
| Language: | English |
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National Taiwan University
2004-03-01
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| Series: | Journal of Library and Information Studies |
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| Online Access: | https://jlis.lis.ntu.edu.tw/files/journal/j21-1.pdf |