Improving the success rate of business process re-engineering projects: A business process re-engineering framework

Background: Financial institutions in South Africa are implementing business process re-engineering (BPR) on a regular basis because of the fast-changing industry. However, the success of these projects is low because of the lack of clearly defined roles, an unclear definition of what BPR is, the in...

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Bibliographic Details
Main Authors: Aphelele Nkomo, Carl Marnewick
Format: Article
Language:English
Published: AOSIS 2021-03-01
Series:South African Journal of Information Management
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1259