Beyond Convenience: Patients’ Perceptions of Physician Interactional Skills and Compassion via Telemedicine
Objectives: To understand the interpersonal and communication behaviors that are perceived positively by patients in a video encounter and whether patient-centered relationships can be established virtually. Patients and Methods: A qualitative analysis of patient visit feedback was performed to buil...
Main Authors: | Tania Elliott, MD, Ian Tong, MD, Arwen Sheridan, MPH, Beth A. Lown, MD |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2020-06-01
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Series: | Mayo Clinic Proceedings: Innovations, Quality & Outcomes |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2542454820300758 |
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