Beyond Convenience: Patients’ Perceptions of Physician Interactional Skills and Compassion via Telemedicine

Objectives: To understand the interpersonal and communication behaviors that are perceived positively by patients in a video encounter and whether patient-centered relationships can be established virtually. Patients and Methods: A qualitative analysis of patient visit feedback was performed to buil...

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Bibliographic Details
Main Authors: Tania Elliott, MD, Ian Tong, MD, Arwen Sheridan, MPH, Beth A. Lown, MD
Format: Article
Language:English
Published: Elsevier 2020-06-01
Series:Mayo Clinic Proceedings: Innovations, Quality & Outcomes
Online Access:http://www.sciencedirect.com/science/article/pii/S2542454820300758