Explore the Buffering Effects of Perceived Hidden Inflation on Survival of Mobile Phone Service Providers in Taiwan

The purpose of this study is to examine the moderating role of perceived hidden inflation on the relationships between service quality, brand trust and brand loyalty. All data collected from the target population are analyzed through two-step structural equation modeling (SEM) and moderated multiple...

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Bibliographic Details
Main Authors: Sheng-Wen Liu, Ying-Chieh Yang, Ralph Norcio
Format: Article
Language:English
Published: MDPI AG 2017-04-01
Series:Sustainability
Subjects:
Online Access:http://www.mdpi.com/2071-1050/9/4/555