Perception of organizational justice among call center workers
Organizational justice is an important predictor of affects, attitudes and behaviors in the workplace as commitment, job satisfaction, performance, turnover and retaliation. Nevertheless, we did not find Brazilian studies of organizational justice considering telemarketers, an activity characterize...
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| Format: | Article |
| Language: | Portuguese |
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Faculdade de Tecnologia Eniac
2016-06-01
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| Series: | Revista Eniac Pesquisa |
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| Online Access: | http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/283 |