Stakeholders’ Awareness of Quality and Quality Management Systems in Zimbabwean Hotels
The aim of the study was to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry. This study sought to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry by (1) estab...
Main Authors: | Vitalis Basera, Judy Mwenje |
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Format: | Article |
Language: | English |
Published: |
AfricaJournals
2021-07-01
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Series: | African Journal of Hospitality, Tourism and Leisure |
Subjects: | |
Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_19_10_2_682-697.pdf |
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