Stakeholders’ Awareness of Quality and Quality Management Systems in Zimbabwean Hotels

The aim of the study was to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry. This study sought to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry by (1) estab...

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Bibliographic Details
Main Authors: Vitalis Basera, Judy Mwenje
Format: Article
Language:English
Published: AfricaJournals 2021-07-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_19_10_2_682-697.pdf