Determinants of Behavioral Intention of the Use of Self-Order Kiosks in Fast-Food Restaurants: Focus on the Moderating Effect of Difference Age
The aim of this study was to derive determinants that affect the behavior associated with using self-order kiosks among fast-food restaurant consumers through the Unified Theory of Acceptance and Use of Technology model, and to analyze the moderating effect of consumers’ difference age (difference b...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2021-07-01
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Series: | SAGE Open |
Online Access: | https://doi.org/10.1177/21582440211031907 |