Determinants of Behavioral Intention of the Use of Self-Order Kiosks in Fast-Food Restaurants: Focus on the Moderating Effect of Difference Age

The aim of this study was to derive determinants that affect the behavior associated with using self-order kiosks among fast-food restaurant consumers through the Unified Theory of Acceptance and Use of Technology model, and to analyze the moderating effect of consumers’ difference age (difference b...

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Bibliographic Details
Main Authors: Tae Kyun Na, Jae Yeon Yang, Sun Ho Lee
Format: Article
Language:English
Published: SAGE Publishing 2021-07-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440211031907