Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users
Theoretically based on public service logic (PSL), this article addresses how users’ cognitive impairments can affect co-creation processes and value outcomes in a public sector environment, and how the service providers can handle this issue. It directs attention to value creation in the context of...
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-02-01
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| Series: | Administrative Sciences |
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| Online Access: | https://www.mdpi.com/2076-3387/11/1/16 |