Investigating the effective factors on customer loyalty on tourism Agencies using an e-marketing technique: A case study of Iranian tourism agencies

The aim of this research is to determine and to assess the effective factors on customer loyalty, concerning the internet-purchase of products and services of Tehran tourism agencies. For this purpose, the standardized questionnaire was distributed among on-line internet customers of Tehran tourism...

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Bibliographic Details
Main Authors: Mohammad Sabet, Kewmars Fallahi, Soheila Sardar Donighi
Format: Article
Language:English
Published: Growing Science 2014-02-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2013_386.pdf