Can Robots Earn Our Trust the Same Way Humans Do? A Systematic Exploration of Competence, Warmth, and Anthropomorphism as Determinants of Trust Development in HRI

Robots increasingly act as our social counterparts in domains such as healthcare and retail. For these human-robot interactions (HRI) to be effective, a question arises on whether we trust robots the same way we trust humans. We investigated whether the determinants competence and warmth, known to i...

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Bibliographic Details
Main Authors: Lara Christoforakos, Alessio Gallucci, Tinatini Surmava-Große, Daniel Ullrich, Sarah Diefenbach
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-04-01
Series:Frontiers in Robotics and AI
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/frobt.2021.640444/full