ANALISIS KEPUASAN MASYARAKAT TERHADAP KUALITAS PELAYANAN DALAM PENDAFTARAN TANAH PERTAMA KALI PADA KANTOR PERTANAHAN KABUPATEN BOGOR

ANALISIS KEPUASAN MASYARAKAT TERHADAP KUALITAS PELAYANAN DALAM PENDAFTARAN TANAH PERTAMA KALI PADA KANTOR PERTANAHAN KABUPATEN BOGOR

This study aimed to analyze the level of community satisfaction to the services of land registration in Land Office of Bogor. This study is expected to find indicators as a priority in the improvement of service quality. Level of community satisfaction was measured using five dimensions, i.e. reliab...

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Bibliographic Details
Main Authors: Wawan Hermawan, Dedi Budiman Hakim, Manuntun Parulian Hutagaol
Format: Article
Language:Indonesian
Published: Institut Pertanian Bogor 2016-09-01
Series:Jurnal Ilmu Keluarga dan Konsumen
Subjects:
customer satisfaction
Importance Performance Analysis (IPA)
land registration
service quality
Online Access:https://jurnal.ipb.ac.id/index.php/jikk/article/view/13346

Internet

https://jurnal.ipb.ac.id/index.php/jikk/article/view/13346

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