Analysis of the development of the «Customer» perspective of a balanced scorecard in the works of scientists
The analysis of the research topic of the perspective of the balanced scorecard, which is responsible for relations with customers, is structured on such issues as the name of such a perspective, its strategic objectives, indicators, strategic initiatives, appropriate information management support...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Zhytomyr Polytechnic State University
2020-12-01
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| Series: | Економіка, управління та адміністрування |
| Subjects: | |
| Online Access: | http://ema.ztu.edu.ua/article/view/221913/222080 |