| Summary: | This work searchs to develop an instrument to diagnosis the expectation of success of the small Brazilian company. Approach PNQ (Prêmio Nacional da Qualidade) is used as reference. First, a questionnaire was created, with simple and current language for the partner-controlling, that generate a punctuation in the end of the application, facilitating the identification of strong points and chances of improvement for the company in question. A applicatory one for this questionnaire elaborated From the application of the considered model was developed previously, the owner of small busines has a diagnosis of its management, serving of base for its strategical planning, route the continuous improvement.
Key-words: PNQ, Smal Busines, Diagnosis.
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