<b>Expectation of success for the PNQ</b>
This work searchs to develop an instrument to diagnosis the expectation of success of the small Brazilian company. Approach PNQ (Prêmio Nacional da Qualidade) is used as reference. First, a questionnaire was created, with simple and current language for the partner-controlling, that generate a punc...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal de Santa Catarina
2008-07-01
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| Series: | Revista Produção Online |
| Online Access: | http://producaoonline.org.br/rpo/article/view/123 |