The Effect of Customers’ Incivility and Work stress on Job Satisfaction through Burnout

The need for public services is currently increasing both in quantity and quality. In public service, employees need high job satisfaction because if they are satisfied with their work, they will be happy to do their duties and obligations to provide good service. Employee job satisfaction is influe...

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Bibliographic Details
Main Authors: Ribut Prasetyo, Dian Alfia Purwandari, Tantri Yanuar Rahmat Syah
Format: Article
Language:English
Published: Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi (PPPM STIE) 2021-03-01
Series:Journal of Economics, Business & Accountancy
Subjects:
Online Access:https://journal.perbanas.ac.id/index.php/jebav/article/view/2309/pdf