Perspective Shifting: Engaging Leaders-of-Leaders in Patient and Caregiver Experience

Perspective Shifting: Engaging Leaders-of-Leaders in Patient and Caregiver Experience

Leadership drives quality, experience, and engagement. It is the responsibility of the organization to equip its leaders with ongoing education and professional development. This case article explores the development, implementation, and impact of an immersive patient experience leadership education...

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Bibliographic Details
Main Authors: Agnes Barden DNP, RN, CPXP, Nicole Giammarinaro MSN, RN, CPXP, Leah Petrosino MS
Format: Article
Language:English
Published: SAGE Publishing 2020-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373520942405

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