Perspective Shifting: Engaging Leaders-of-Leaders in Patient and Caregiver Experience
Leadership drives quality, experience, and engagement. It is the responsibility of the organization to equip its leaders with ongoing education and professional development. This case article explores the development, implementation, and impact of an immersive patient experience leadership education...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2020-12-01
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Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/2374373520942405 |