Comportment Management in the Hospital: Where Is Patient’s Health Care Station?

This article analyzes the factors that explain the increased use of special reports by hospital facility auditors, such as the structured interview, wondering if they look like evaluation studies. It examines their training, impact, and the institutional use implicit in the performance audit. From a...

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Bibliographic Details
Main Author: Stefano de Nichilo PhD
Format: Article
Language:English
Published: SAGE Publishing 2021-03-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373521996950