Equilibrium Joining Strategies of Delay-Sensitive Customers in a Queueing System with Service Quality Feedback
In some queueing systems, customers are frequently asked for giving a service quality feedback for their service at their service completion instants. Based on this phenomenon, in this paper, we model this type of queueing systems as clearing queues with service quality feedback and system maintenan...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Hindawi Limited
2020-01-01
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Series: | Discrete Dynamics in Nature and Society |
Online Access: | http://dx.doi.org/10.1155/2020/5906407 |