Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector

The marketing function is facing challenges to its existence and is losing influence and resources within organizations as it fails to demonstrate its accountability. This exploratory study identifies marketing metrics that can potentially contribute to marketing accountability in the technology sec...

Full description

Bibliographic Details
Main Authors: Adam Gaskill, Hume Winzar
Format: Article
Language:English
Published: SAGE Publishing 2013-09-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/2158244013501332
id doaj-f20d074117c24bf6b0dc3e0472c61999
record_format Article
spelling doaj-f20d074117c24bf6b0dc3e0472c619992020-11-25T03:24:41ZengSAGE PublishingSAGE Open2158-24402013-09-01310.1177/215824401350133210.1177_2158244013501332Marketing Metrics That Contribute to Marketing Accountability in the Technology SectorAdam Gaskill0Hume Winzar1Macquarie University, NSW, AustraliaMacquarie University, NSW, AustraliaThe marketing function is facing challenges to its existence and is losing influence and resources within organizations as it fails to demonstrate its accountability. This exploratory study identifies marketing metrics that can potentially contribute to marketing accountability in the technology sector. The findings suggest the marketing function could possibly benefit through using both financial and nonfinancial metrics when demonstrating to their finance colleagues the link between their activities and organizational outcomes. The study’s findings also suggest that in addition to an increase in influence within organizations, the marketing function could benefit from favorable resource allocation and timely approvals for new marketing initiatives when it is perceived as being accountable.https://doi.org/10.1177/2158244013501332
collection DOAJ
language English
format Article
sources DOAJ
author Adam Gaskill
Hume Winzar
spellingShingle Adam Gaskill
Hume Winzar
Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
SAGE Open
author_facet Adam Gaskill
Hume Winzar
author_sort Adam Gaskill
title Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
title_short Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
title_full Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
title_fullStr Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
title_full_unstemmed Marketing Metrics That Contribute to Marketing Accountability in the Technology Sector
title_sort marketing metrics that contribute to marketing accountability in the technology sector
publisher SAGE Publishing
series SAGE Open
issn 2158-2440
publishDate 2013-09-01
description The marketing function is facing challenges to its existence and is losing influence and resources within organizations as it fails to demonstrate its accountability. This exploratory study identifies marketing metrics that can potentially contribute to marketing accountability in the technology sector. The findings suggest the marketing function could possibly benefit through using both financial and nonfinancial metrics when demonstrating to their finance colleagues the link between their activities and organizational outcomes. The study’s findings also suggest that in addition to an increase in influence within organizations, the marketing function could benefit from favorable resource allocation and timely approvals for new marketing initiatives when it is perceived as being accountable.
url https://doi.org/10.1177/2158244013501332
work_keys_str_mv AT adamgaskill marketingmetricsthatcontributetomarketingaccountabilityinthetechnologysector
AT humewinzar marketingmetricsthatcontributetomarketingaccountabilityinthetechnologysector
_version_ 1724600564365393920