Managerial Responses and Customer Engagement in Crowdfunding

Despite the widespread recognition of the importance of customer behavior in<br />crowdfunding performance, empirical research concerning the importance of managerial responses<br />in user-generated content is scarce. How do managerial responses affect backers’ comments? Does<br />...

Full description

Bibliographic Details
Main Authors: Yan Song, Xin Tian
Format: Article
Language:English
Published: MDPI AG 2020-04-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/8/3389