The Effect of Communication Problems on Productivity in Hotel Operations: A Qualitative Application
Front office department in hotel businesses generally consists of reception, reservation, switchboard operator and concierge departments in hotels. Communication with guests starts at reservation phase, it goes on with guest check in processes and ends with accommodation, check out and process after...
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| Format: | Article |
| Language: | deu |
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DOBA Business School Maribor
2019-11-01
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| Series: | Mednarodno Inovativno Poslovanje |
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| Online Access: | https://journal.doba.si/OJS/index.php/jimb/article/view/11-2-6/193 |