Strategy Management Using SWOT Analysis on Patient Satisfaction Rate in Dr. Sardjito Central General Hospital

Strategy Management Using SWOT Analysis on Patient Satisfaction Rate in Dr. Sardjito Central General Hospital

Dr. Sardjito Central General Hospital is a class A teaching hospital which is a DIY and South Central Java referral hospital. This hospital still has a disadvantage in terms of patient satisfaction, where it has not met the standards set by national standards ≥85% and the target of medium-term hospi...

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Bibliographic Details
Main Author: Rochana Ruliyandari
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Yogyakarta 2019-08-01
Series:JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Subjects:
SWOT Analysis;
Patient Satisfaction;
Strategy Management
Online Access:http://journal.umy.ac.id/index.php/mrs/article/view/6079

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