Strategy Management Using SWOT Analysis on Patient Satisfaction Rate in Dr. Sardjito Central General Hospital

Dr. Sardjito Central General Hospital is a class A teaching hospital which is a DIY and South Central Java referral hospital. This hospital still has a disadvantage in terms of patient satisfaction, where it has not met the standards set by national standards ≥85% and the target of medium-term hospi...

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Bibliographic Details
Main Author: Rochana Ruliyandari
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Yogyakarta 2019-08-01
Series:JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Subjects:
Online Access:http://journal.umy.ac.id/index.php/mrs/article/view/6079