Re - conceptualization of Customer Results Criterion of Organizational Excellence Model for the Health Care Sector in the Iranian National Productivity and Excellence Award
Introduction: The literature and t he experiences of different countries, introduces the implementation of organizational excellence models in health care sector as a way to achie ve a developed health care system. T his study focused on the process of re-conceptualization of Customer Results criter...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Iran University of Medical Sciences
2014-01-01
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| Series: | مدیریت سلامت |
| Subjects: | |
| Online Access: | http://jha.iums.ac.ir/article-1-1325-en.html |