Quality Management and Formalization in Social Service Organizations - A Survey on Home-Based Family Intervention Services

Although the effects of quality management on social work are still widely unexplored, critics suspect that it will lead to a negative standardization of working conditions, whereas supporters of quality management hope for a greater transparency and effectiveness of service delivery. This artic...

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Bibliographic Details
Main Authors: Christof Beckmann, Andreas Schaarschuch, Hans-Uwe Otto, Mark Schrödter
Format: Article
Language:English
Published: Social Work & Society 2007-01-01
Series:Social Work and Society
Online Access:https://ejournals.bib.uni-wuppertal.de/index.php/sws/article/view/122