LOYALITAS KONSUMEN DITINJAU DARI PERSEPSI TERHADAP CITRA PERUSAHAAN

This research aims to empirically examine the relationship between perception of corporate image and consumer loyalty. The hypothesis accompanying this research was a positive relationship between perception of corporate image and customer loyalty. Samples in this research were 77 consumers of Centr...

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Bibliographic Details
Main Authors: Retno Putri Sayekti, George Hardjanta, Anna Dian Savitri
Format: Article
Language:Indonesian
Published: Universitas Diponegoro 2012-10-01
Series:Jurnal Psikologi Undip
Online Access:http://ejournal.undip.ac.id/index.php/psikologi/article/view/6698