FITNESS CENTERS: WHAT ARE THE MOST IMPORTANT ATTRIBUTES IN THIS SECTOR?
Several studies have been conducted to identify the factors that most influence on service quality and customer satisfaction in the fitness industry. However, little attention has been dedicated to the identification of the most relevant attributes. This study aims to fulfill this gap and suggests t...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2019-03-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v13-n1/11.pdf |