SPORTS MANAGEMENT SERVICES: THE DIMENSIONS OF QUALITY

The aim of this paper is to analyze the dimensions of the service quality. Recently, the sports management service focuses on the client. Therefore, this not only includes the quality in the process, but also the consumer’s perception of the product. It seems clear the variety of theories based on t...

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Bibliographic Details
Main Authors: Vicente Romo Pérez, J. L. Chinchilla Minguet, Manuel García Freire
Format: Article
Language:English
Published: University of Alicante 2010-05-01
Series:Journal of Human Sport and Exercise
Subjects:
ISO
Online Access:http://www.jhse.ua.es/index.php/jhse/article/view/127/239