The Relationship between Service Quality Perceptions and Expectations in Sporting Events with Loyalty of Esteghlal Team Fans
In today very competitive market, achieving customer loyalty has become a key point for organizations management. In the field of sport, team loyalty is equal to consumer loyalty in the supply market. This study aimed to determine the relationship between service quality perceptions and expectation...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asociación Española de Ciencias del Deporte
2017-07-01
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| Series: | European Journal of Human Movement |
| Online Access: | https://eurjhm.com/index.php/eurjhm/article/view/408 |