Customer familiarity with new industrial product technology and its influence on adoption: The case of De Beers diamond extraction equipment

An investigation was conducted into the influence of industry customers familiarity with new technology on their decisions when purchasing discontinuous industrial products. This was done in the context where the supplier and customer organisations are entities in the same company. Even in this favo...

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Bibliographic Details
Main Authors: Nabbie, A., Steyn, J. L.
Format: Article
Language:English
Published: Stellenbosch University 2013-05-01
Series:South African Journal of Industrial Engineering
Subjects:
Online Access:http://sajie.journals.ac.za/pub/article/view/653