A feasibility study of the implementation of total quality management based on soft factor

<strong>Purpose:&nbsp;</strong> The aim of this paper is to examine the feasibility of implementing TQM based on soft factors, which can influence the successful implementation of TQM.<br /><br /><strong>Design/methodology/approach:</strong> A framework has be...

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Bibliographic Details
Main Authors: Arash Shahin, Reza Dabestani
Format: Article
Language:English
Published: OmniaScience 2011-07-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.jiem.org/index.php/jiem/article/view/208