A feasibility study of the implementation of total quality management based on soft factor
<strong>Purpose: </strong> The aim of this paper is to examine the feasibility of implementing TQM based on soft factors, which can influence the successful implementation of TQM.<br /><br /><strong>Design/methodology/approach:</strong> A framework has be...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
OmniaScience
2011-07-01
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Series: | Journal of Industrial Engineering and Management |
Subjects: | |
Online Access: | http://www.jiem.org/index.php/jiem/article/view/208 |