Standards, Best Practices and Codes of Ethics Impact on IT Service Quality – The Case of Slovenian IT Departments
The purpose of this paper is to explore the critical success factor for implementing standards, best practices and codes of ethics, what their benefits are when implemented and how they impact the quality of information technology (IT) services. Through extensive literature review and interview with...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Ljubljana
2017-03-01
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| Series: | Economic and Business Review |
| Subjects: | |
| Online Access: | http://www.ebrjournal.net/ojs/index.php/ebr/article/view/475/pdf_70 |