Product availability in the context of retail service quality

In the conditions of growing competition, retailers are trying to improve the quality of their services in order to meet the growing needs of customers. Accordingly, the emphasis should be placed on product availability, which represents one of the indicators of the level of retail service. In addit...

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Bibliographic Details
Main Authors: Grubor Aleksandar, Milićević Nikola, Đokić Nenad
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2018-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2018/0350-21201839075G.pdf