Product availability in the context of retail service quality
In the conditions of growing competition, retailers are trying to improve the quality of their services in order to meet the growing needs of customers. Accordingly, the emphasis should be placed on product availability, which represents one of the indicators of the level of retail service. In addit...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Novi Sad - Faculty of Economics, Subotica
2018-01-01
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Series: | Anali Ekonomskog fakulteta u Subotici |
Subjects: | |
Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2018/0350-21201839075G.pdf |