Application of Artificial Neural Networks to Recognize the Relationship between Social Capital and Customer Satisfaction

The purpose of the present research was to develop a neural networks model to identify the relationship between social capital and customer satisfaction. For this purpose, the effective factors were investigated by reviewing the literature and the related concepts in social capital and customer sati...

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Bibliographic Details
Main Authors: Houshang Taghizadeh, Mohammad Sadeg Zeinali Kermani
Format: Article
Language:fas
Published: Islamic Azad University, Tabriz Branch 2011-12-01
Series:مدیریت بهره وری
Subjects:
Online Access:http://jpm.iaut.ac.ir/article_519366_18caa5dc43bca2dda540263f0982e8bc.pdf