Improvement of Service Quality in the Supply Chain of Commercial Banks—A Case Study in Vietnam
The outbreak of the Covid-19 pandemic caused a serious impact on the business activities of enterprises and households, affecting the operation of banks around the world, especially for capital mobilization from those with savings deposits at commercial banks. In face of the unpredictable developmen...
Main Authors: | Han-Khanh Nguyen, Thuy-Dung Nguyen |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2021-08-01
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Series: | Journal of Risk and Financial Management |
Subjects: | |
Online Access: | https://www.mdpi.com/1911-8074/14/8/357 |
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