Improvement of Service Quality in the Supply Chain of Commercial Banks—A Case Study in Vietnam

The outbreak of the Covid-19 pandemic caused a serious impact on the business activities of enterprises and households, affecting the operation of banks around the world, especially for capital mobilization from those with savings deposits at commercial banks. In face of the unpredictable developmen...

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Bibliographic Details
Main Authors: Han-Khanh Nguyen, Thuy-Dung Nguyen
Format: Article
Language:English
Published: MDPI AG 2021-08-01
Series:Journal of Risk and Financial Management
Subjects:
Online Access:https://www.mdpi.com/1911-8074/14/8/357